From deposits to withdrawals, every transaction is transparent, fast, and completely secure. No hidden charges, no waiting around.
Create an account Log InPayment methods
C999 supports all major mobile banking services and bank transfers in Bangladesh. Transact using whichever method you're most comfortable with.
Deposit Guidelines
The example below uses bKash — the process is exactly the same for Nagad and Rocket.
Log in to your account and click the 'Wallet' or 'Deposit' button in the top right corner.
Choose whichever of bKash, Nagad, or Rocket has your balance. c999 will display the deposit number.
Open the bKash app, go to Send Money or Payment, and send the amount to the c999 number provided. Enter your c999 user ID in the reference field.
Once the payment is complete, paste the TrxID you receive from bKash into the c999 payment form and submit.
Funds are typically credited to your c999 wallet within 3–7 minutes. You will receive a confirmation via SMS or in-app notification.
Withdrawal Rules
Withdrawing from c999 is straightforward. Having your KYC completed in advance ensures the fastest processing.
Log in and go to the 'Withdraw' option in your wallet.
Enter the amount you wish to withdraw (minimum ৳500) and provide your bKash/Nagad/Rocket number.
Confirm the request using the OTP sent to your registered mobile number — this step is in place to keep your account secure.
Your funds will typically arrive in your bKash/Nagad/Rocket account within 5–15 minutes.
Transaction Limits
C999 has separate minimum and maximum limits set for each payment method. VIP members can have their limits increased further.
| Method | Minimum Deposit | Maximum Deposit | Minimum Withdrawal | Maximum Withdrawal | Processing Time |
|---|---|---|---|---|---|
| bKash | ৳200 | ৳50,000 | ৳500 | ৳50,000 | 3–7 Minutes |
| Nagad | ৳200 | ৳50,000 | ৳500 | ৳50,000 | 3–7 Minutes |
| Rocket | ৳200 | ৳30,000 | ৳500 | ৳30,000 | 5–10 minutes |
| Bank Transfer | ৳1,000 | ৳5,00,000 | ৳1,000 | ৳5,00,000 | 15–30 Minutes |
Daily withdrawal limits are increased for VIP Gold and above. Custom limits apply for Diamond members.
Processing Schedule
The c999 payments team is available 24 hours a day, 7 days a week. Below is a complete step-by-step walkthrough of a standard withdrawal.
Your withdrawal request is recorded in the c999 system and a reference number is generated.
The system automatically verifies your account balance, betting turnover requirements, and identity.
Once verified, the funds are sent to your bKash / Nagad / Rocket payment gateway.
Funds are delivered to your mobile banking account and you'll receive an SMS notification.
Common Issues & Solutions
Most issues are straightforward to resolve. Just follow the steps below.
First, confirm that you've received a confirmation SMS from bKash or Nagad. Then contact c999 via live chat with your transaction ID, time, and amount. Your issue will be resolved within 30 minutes.
If KYC verification is not completed, your first withdrawal may be delayed. Simply upload a photo of your National ID to your profile to resolve this quickly.
Contact support as soon as possible. Providing your reference number and transaction time will allow the c999 team to begin an investigation immediately, giving you the best chance of a successful recovery.
Contact support immediately and change your password. c999's fraud detection system is always active and working to keep your account safe.
Why c999's payment system stands apart
Speed alone is not enough — security and transparency are equally fundamental to c999's payment system.
Deposits are typically credited to your wallet within 3–7 minutes. Payments made at 3 AM are processed just as quickly.
Every payment is secured with 256-bit SSL encryption. Your banking details are never stored on c999 servers.
C999 charges zero commission on deposits or withdrawals. Whatever you win, you keep — no deductions whatsoever.
For any payment-related issues, live chat support is available around the clock, day or night.
A full history of every deposit and withdrawal is saved in your account. Review it any time.
Your deposited funds are kept entirely separate from c999's operational funds — your money is always protected.
Security assurance
C999 takes every transaction seriously. Our multi-layer security system ensures your funds always reach the right destination.
Through regular third-party security audits, c999's payment system maintains international standards. Our commitment to protecting your privacy is unwavering.
Read our Privacy Policy
More details
Payment experiences on online betting and gaming sites in Bangladesh are often frustrating. Many users have faced situations where funds deposited never appeared in their wallet for hours, or withdrawal requests stayed stuck on 'processing' for days on end. c999 took this problem seriously from day one and has built its payment system to be the strongest part of the platform.
C999's payment system currently connects directly to Bangladesh's three major mobile banking services — bKash, Nagad, and Rocket — via live API integration. This means payments are processed automatically with no manual intervention, reducing processing time and virtually eliminating the risk of errors.
C999 allows deposits starting from as little as ৳200. This is intentionally kept low so new players can try the platform with minimal risk. Many users start with ৳500 to get comfortable, then increase their amount once they are familiar with the system.
C999's withdrawal policy is completely transparent. You can withdraw from as little as ৳500. With KYC verification in place, there are no additional delays — funds typically arrive in your bKash or Nagad account within 5 to 15 minutes. Day or night, it makes no difference: c999's payment team is active 24/7, seven days a week.
Bank transfer is particularly well-suited for high-value transactions. For withdrawals of ৳1 lakh or more, it is the safest and most convenient method. VIP Gold members and above enjoy higher daily withdrawal limits, and Diamond members can have fully custom limits set for their accounts.
C999 charges absolutely no deposit or withdrawal fees — this is a strict policy with no exceptions. Some competing platforms deduct 1–3% on withdrawals, which can eat into a significant portion of your winnings. At c999, that is never an issue — your full winnings go straight to your mobile wallet.
On the financial security front, c999 maintains the highest industry standards. All user deposits are held in a separate trust account, completely ring-fenced from c999's own operating funds. This means your deposited funds remain protected regardless of what happens on the company's side. This type of fund segregation is a mandatory requirement for all internationally licensed operators.
C999 protects your payment information using 256-bit TLS encryption — the same standard used by international banks. Your bKash PIN or bank password never reaches c999's servers; the payment gateway communicates directly with the mobile banking system.
Whenever a payment issue arises, the c999 support team is always on hand. Live chat responses typically come within 2 minutes. Once you share your transaction ID and the time of the transaction, the team will begin investigating right away — and in most cases, a resolution is reached within 30 minutes. c999's goal is to make financial transactions just as smooth and enjoyable as the gaming experience itself.
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