Legal Information & Terms

c999 Terms & Conditions — Clear, Plain English

It's worth reading through these terms before using c999. We've written everything in clear, plain language so there's no room for confusion. These terms outline both your rights and your responsibilities as a member.

Last Updated: January 2026 Available in Bengali 18+ applies
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Transparency Is Our Policy
No Hidden Terms

The Core Principles of c999's Terms & Conditions

C999 believes every member has the right to play with full knowledge and understanding.

Fair Use Guaranteed

All games and betting processes on c999 are audited by independent third-party auditors. There is no possibility of manipulation or predetermined outcomes.

RNG Audited
Age Verification is Mandatory

Only individuals aged 18 or above may register on c999. Protecting minors is our highest priority.

18+ Only
Transparent Payment Rules

All deposit and withdrawal terms are clearly stated. There are no hidden charges or extra fees — what you see is what you get.

No Hidden Charges
Simple Bonus Terms

The terms for every bonus and promotion at c999 are written in plain language. There are no vague wagering conditions that could cause confusion later on.

Simple Wagering
Single Account Policy

Only one account per person is permitted. Creating multiple accounts is strictly prohibited and may result in the cancellation of all bonuses and winnings.

1 Person = 1 Account
Responsible Gaming Commitment

C999 believes in Responsible Gaming — not just in words, but in practice. Self-exclusion, deposit limits, and cooling-off options are available to all users.

Set Your Own Limits

Welcome to c999. These Terms & Conditions form an agreement between you and c999. By opening an account or using the platform, you are considered to have accepted all of these terms. Please take a moment to read through them in full.

1. General Terms

C999 is a legally licensed international online gaming and betting platform. It is operated for entertainment purposes and is intended for adults only.

By using c999, you confirm that:

  • You are 18 years of age or older.
  • You are participating on this platform voluntarily and with full awareness.
  • Participating in online betting or gaming is not prohibited under the laws applicable in your jurisdiction.
  • You are betting with your own funds and are not placing bets on behalf of any third party.

Important: c999 serves users from Bangladesh and various other countries. However, it is entirely the user's responsibility to comply with the laws of their own country. c999 does not provide legal advice.

2. Account Rules

To open an account on c999, you must provide accurate and complete information. c999 reserves the right to close any account found to have been registered with false details.

01
Single Account Policy

Only one account is permitted per person, household, device, or IP address. If c999 detects multiple accounts, all accounts will be closed and all bonuses and winnings will be forfeited.

02
Account Security

It is your responsibility to keep your account password and login credentials confidential. Do not share your account with anyone. If you suspect unauthorized access, contact c999 support immediately.

03
Identity Verification (KYC)

For withdrawals above a certain amount, c999 may request identity verification. You may be asked to submit a copy of your National ID card or passport. This is done solely for your own protection.

04
Account Transfers Prohibited

Transferring, selling, or renting a c999 account to anyone else is strictly prohibited. If such activity is detected, both accounts will be terminated.

05
Inactive Accounts

An account may be considered inactive if there has been no login or transaction for 12 consecutive months. Maintenance charges may apply to inactive accounts. Please contact support for more details.

3. Deposits & Withdrawals

Deposits and withdrawals on c999 are available via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

  • Minimum Deposit: The minimum deposit amount may vary depending on the payment method. Current limits can be found on the c999 deposit page.
  • Minimum Withdrawal: Withdrawals are generally available from ৳500 and above. The exact minimum amount is stated on the deposit page.
  • Withdrawal Processing Time: Approved withdrawals are typically processed within 15–30 minutes. In some cases, additional time may be required for security verification.
  • Withdrawal Destination: Withdrawals can only be made to a payment account registered in your own name. Transfers to third-party accounts are not permitted.
  • If a transaction fails: If a deposit or withdrawal fails for any reason, contact support immediately. c999 will work to resolve the issue as quickly as possible.

It is recommended to withdraw using the same method you used to deposit. In accordance with its anti-money laundering policy, c999 reserves the right to investigate any suspicious transactions.

4. Bonus & Promotion Terms

All c999 bonus and promotion offers are subject to specific terms and conditions. Please read the relevant terms carefully before accepting any bonus.

01
Wagering Requirements

A wagering requirement must be met before bonus funds can be withdrawn. The specific wagering requirement for each bonus is outlined in its respective terms and conditions.

02
A bonus, once

The same bonus offer cannot be claimed more than once. The welcome bonus applies to the first deposit only. If a bonus balance is already active on your account, a new bonus may not be added.

03
Bonus Validity

Every bonus has a specific validity period within which the wagering requirements must be completed. Any unused bonus balance will be forfeited once the period expires.

04
Reasons for Bonus Cancellation

In cases of multiple accounts, bonus abuse, or breach of terms, c999 reserves the right to void any bonuses and any winnings derived from them.

05
Right to Modify Bonuses

C999 reserves the right to modify, suspend, or cancel any bonus offer at any time. Any active bonuses at the time of a change will continue under the terms that were applicable when they were claimed.

5. Betting Rules

When placing bets on c999, certain general rules apply. These rules cover all types of betting — Sports Betting, casino, and lottery.

  • Confirmed Bets Are Non-Cancellable: Once a bet is confirmed, it generally cannot be cancelled. Exceptions apply where the cash-out feature is available.
  • Odds Change: Bets are settled at the odds in place at the time the bet was placed. Any subsequent odds changes do not apply to bets already confirmed.
  • Match cancelled or incomplete: If a match or event is cancelled or remains incomplete under applicable rules, the outcome of the bet will be determined in accordance with c999's betting rules.
  • Technical Error: If a bet is accepted at incorrect odds due to a technical error, c999 reserves the right to void or correct that bet.
  • Suspicious Betting Activity: Any bets placed through match-fixing, unethical conduct, or exploitation of system errors will be voided along with any associated winnings.

c999's Recommendation: New members should start with smaller bets. Take time to understand the game rules and markets before gradually increasing your stakes.

6. Fair Play Policy

C999 is committed to maintaining a fair and honest gaming environment. The following activities are strictly prohibited:

  • Placing bets using software bots or automated systems.
  • Exploiting any technical vulnerability or bug in a game to gain an unfair advantage.
  • Placing bets based on match-fixing or insider information.
  • Attempting to hack or cause harm to another member's account.
  • Using multiple identities to defraud or manipulate the c999 system.

If any of the above violations are detected, c999 will immediately suspend the account, void all balances and winnings, and take legal action if necessary.

7. Responsible Gaming

C999 believes entertainment is most enjoyable when kept within limits. We encourage our members to play responsibly and provide a range of tools to help them do so.

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a maximum loss limit in advance so you know how much you're willing to lose within a given period.
  • Session Time Limit: Set a limit on how long you play in a single session.
  • Cooling-Off: Need a few days away? Temporarily lock your account to take a break.
  • Self-Exclusion: For a longer break, you can close your account permanently or for a set period of time.

To use these tools, contact c999 support or activate them directly from your account settings. For more details, Responsible Gaming View page.

If you feel you are losing control over your gaming, please contact c999 support immediately. We are here to help.

8. Privacy & Security

C999 treats the protection of your personal information as a top priority. For more details, please visit our Privacy Policy read.

  • C999 does not sell your personal information to third parties.
  • All data is secured with SSL 256-bit encryption.
  • Payment information is stored in compliance with PCI-DSS standards.
  • Your account activity is visible only to you and authorized c999 staff.
  • Information may be disclosed to the relevant authorities when required by legal obligations.
9. Account Closure

Either party may close an account at any time. However, c999 may unilaterally close an account for the following reasons:

  • Evidence of a breach of terms and conditions or fraudulent activity.
  • Use of a false identity or document forgery.
  • Operating multiple accounts.
  • Suspicion of money laundering or other illegal financial activity.
  • Threatening or harassing other members or c999 staff.

Members who wish to close their account should contact support. Any valid balance remaining at the time of closure will be refunded, subject to terms and conditions.

10. Policy on Changes to Terms

C999 reserves the right to modify these terms and conditions at any time. When changes are made:

  • Updated terms will be published on this page and the "Last Updated" date will be revised accordingly.
  • Members will be notified by email or in-app notification whenever significant changes are made.
  • Continued use of c999 after any changes have been made will be considered acceptance of the updated terms.

If you have any objections to a change in terms, please contact c999 support or close your account.

A Few More Things About c999's Terms & Conditions

When most people sit down to read terms and conditions, their first thought is — who has time for all this? We get it. That's why we've made every effort to present the key points in clear, straightforward English. No buried clauses or dense legal language here.

Taking the time to familiarize yourself with these terms before joining c999 will prevent any confusion down the line. New members in particular should pay attention to bonus wagering requirements, withdrawal rules, and account verification procedures.

A quick note on payments. All deposits and withdrawals on c999 are processed through mobile banking. For your security, withdrawals can only be made to the same bKash or Nagad number used for the deposit. This is to protect your winnings and ensure no one else can claim them.

Bonuses tend to generate the most questions. After receiving a welcome bonus from c999, you cannot withdraw it directly — a certain amount must be wagered first. This is standard practice across all betting sites. That said, c999's wagering requirements are comparatively straightforward and are clearly stated on each offer.

One important thing to keep in mind with Sports Betting — once a bet is confirmed, it generally cannot be cancelled. So before placing a bet, take a moment to review the team's form, the odds, and your budget. Make informed decisions rather than betting in a rush.

All games at c999 casino operate on Random Number Generator (RNG) technology, which is regularly audited by independent third-party experts. This means every game outcome is entirely random and unpredictable — with no possibility of manipulation, even on c999's end.

At the end of the day, c999 is a form of entertainment — not a source of income. Always keep in mind that losses are possible. Set a budget and stick to it. Never bet with household money or borrowed funds. Come to c999 for fun, but keep a clear head.

Contact: If you have any questions about these terms, support@c999.live— email us or reach us via c999's live chat. Support is available in Bengali.

Have questions about our Terms?

A slot game is a casino game where you spin the reels to match specific symbols. c999 offers three main types of slots.

Classic Slots: Three reels and simple rules. Match fruits, numbers, or BAR symbols to win. This is the easiest format for newcomers.

Video Slots: Five or more reels, multiple paylines, and bonus rounds. Games like Gates of Olympus and Sweet Bonanza are hugely popular on c999.

Progressive Jackpot Slots: A portion of each bet contributes to a growing jackpot pool. Once someone wins, the pool resets to zero. The prizes in these games can be enormous. c999 offers slots from Pragmatic Play and other world-class providers.

C999 is fully accessible via mobile browser — no separate app download required. Simply open c999.live in Chrome, Safari, or any other browser on your Android or iOS device and start playing right away.

The website is built with a mobile-first design, so all buttons and menus are easy to use even on smaller screens. Live Casino, Sports Betting, lottery — every section works just as smoothly on mobile.

For added convenience, you can add c999.live to your home screen as a shortcut directly from your browser. This lets you launch the site with a single tap on the icon, just like an app — no app store required.

You've read the terms — now c999Join

Now that you know the rules, it's time to get started. Register in just 2 minutes and claim a bonus on your first deposit.

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Payments via bKash & Nagad 24/7 Support in Bengali Safe & Transparent 18+ Only
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